POOL MAINTENANCE: The swimming pool will be closed January 20, 2025 – February 10, 2025 for maintenance purposes. We apologize for the inconvenience.

CHECK OUT OUR SPECIAL OFFERS PAGE TO VIEW ANY SPECIAL EVENTS OR ACTIVITIES IN THE HOTEL AND LEARN HOW TO TAKE 15% OFF YOUR NEXT STAY! LEARN MORE

Frequently Asked Questions

Guests & Rooms
1 Guests, 1 Rooms

Room 1

What time is check out?
  • 11am
  • 4pm
  • We are on the City of Gatlinburg’s Trolley route, and it literally picks up and drops off at our front door.  You can view their map and schedule here: https://www.gatlinburg.com/trolley/

  • Yes – we love your furry family members!  You can view our Pet Policies by clicking on our Policies page.

  • Knoxville McGhee Tyson Airport (TYS)

  • No, we do not, but car rentals and car services are available at the airport.

  • 18 years old

  • 6am to Midnight

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