Policies

We welcome your furry family members at The Park Vista a DoubleTree by Hilton here in Gatlinburg! In order to insure we are taking great care of all our visitors, the following guidelines and policies apply for our furry guests.

  • We allow up to a maximum of 2 pets per room
  • Each pet must always have a collar and i.d. tag
  • Each pet must always be on a leash
  • If you must leave your pet(s)unattended in the guestroom, they must be placed in a crate (this is for your pet’s safety as well as our team members)
  • If you leave your pet unattended, a contact # must be left on file at the front desk so that we may contact you in the event of an emergency
  • Fees are $35 per pet per day plus applicable sales tax

Cancellation policies may vary depending on the rate and dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.

Minimum age to register

18

Early checkout-fee

$50.00

Late checkout-fee

$100.00

Currency

US Dollar

Accepted credit cards

  • American Express
  • Carte Blanche
  • China Union Pay
  • Diner’s Club
  • Discover
  • JCB
  • MasterCard
  • Visa